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How to hide and show Virtual Agent Conversations based on the current user!

Recently a customer asked me how they can hide and show Virtual Agent Conversations based on the current user.  Below is an example of a ‘Condition’ script that I tested and works like a charm.  This script can be easily converted to look at any field on the user record to achieve your desired condition.  I have added extra comments to help your implementation.

Condition Script


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