IDENTIFYING SERVICENOW CSDM DEPENDENCIES

The ServiceNow fix script has been created to look for custom CMDB table dependencies throughout your ServiceNow environment in order for you to identify what fields need to be repointed to Out Of box tables to transition to ServiceNow's current CSDM structure.  This fix script looks at the following tables:

· Business Rule looking at table

· Business Rule Running code on table

· Client Script looking at table

· Reference in Item Option New

· Script Includes

· Reports

· Field Using Table in Dictionary

This ServiceNow fix script can be easily extended to look at any other data points your organizations sees fit. 

To run Dependency Fix Script:

1. Modify the first line of code (var SpecTable =) to be the ServiceNow table for which you desire dependency data. Above you will see the CMDB table name of “u_cmdb_ci_enterprise_apps”. Modify this to be your desired table name.

2. Save your Fix Script Update

3. Click on “Run Fix Script”

4. The fix script will run and provide a popup of resulting data

a. Copy this data into an Excel document for later use/analysis